We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Very happy, thank you!
Comment: I am very please with the results of the carpet and how well they came out. When I need to do this again, I will be calling Dalworth.
Comment: We recently moved to the area and decided to contact Dalworth for carpet and furniture cleaning in our home. Nalaura, the customer service representative, was our first line of contact and very pleasant to do business with! She worked diligently to create a cleaning package that suited our needs, timeline and overall budget. Jose, our cleaning technician was on time, very skilled and made our carpets look and feel like new! He is also very honest, and approached the steam cleaning of our furniture with caution. He thoroughly explained not only the benefits, but the risks of steam vs. dry cleaning the type of upholstery we have on our furniture. He tested an inconspicuous spot on one of our sofas to determine whether or not we should steam or dry clean in the future. He took extreme care and explained our cleaning options based on the condition of the tested area after waiting 12 hours or so. Nalaura and Jose were both friendly, courteous, knowledgeable about services, and went above and beyond to accommodate our requests from our inital contact for a quote until the job was completed. They are wonderful representatives for Dalworth and truly exemplify the art of excellent customer service!!! We will definitely be returning and referring our family and friends!
Comment: I was disappointed that all stains did not come out. Overall carpets looked much better.
Comment: I needed someone to come out right away as my house is going on the market and it was to be photographed in 2 days. Dalworth's phone rep put me on hold to see if any cancellations could accommodate me and found someone who could come out in 45 minutes!!! That was exceptional customer service. The technician was wonderful as well. I will highly recommend your cleaning services!!
Comment: Excellent technician
Comment: Technician was professional, polite and did an excellent job.
Comment: Technician was very helpful in explaining problem with furniture stains and giving me options. I appreciate the effort made to reduce the staining.
Comment: The young man was very good he took his time and placed the furniture back to where it was and made sure we were satisfied before he left.
Comment: The guy that came was as sweet as can be, and when we talked it felt like we have known him for a long time.
Comment: Tech did a very good job, I was very pleased. I will use Dalworth again.
Comment: everyone that I spoke to was great!!! thanks!
Comment: My service technician worked very hard, and was very thorough. He worked hard to make sure the pet odor/stains were removed from the carpet.
Comment: Pat was our techician. He did a great job. The price was high but I would gladly pay it again for the service I received! I have had other cleaning companies out including Stanely Steamers and I was so unhappy with my floors when they finished! I'm sold now on Dalworth and will request Pat to come out next time!
Comment: The technician did a great job, he was very polite and very professional, we are very pleased.
Comment: Monty worked extremely hard and did an outstanding job on stretching our carpet. He was by himself and moved lots of heavy furniture. I would definitely recommend this service to others. The only thing I would suggest is for the itemized breakdown to include the dollar amount for each room/item. My husband wanted to know how the final amount added up.
Other than that, I am pleased and satisfied with the service performed and especially the results It looks great! Thank you, Monty!!
Comment: We may be calling you soon to do our house carpets....
Comment: Tech did a fabulous job!
Comment: Disappointed that many stains did not disappear; some remain in every room. I think the technician should try again.
Comment: I was very pleased with service, and the way the Carpet turned out, I am definately using Dalworth again,
Comment: I told the representative I wanted the very best cleaning and the spots are still there. Our carpets wre not that dirty. There is something hard on our carpets now.
Comment: You have wonderful a team
Comment: Very professional service technician.
Comment: he did a great job!
Comment: The tech, Ricky Buller was outstanding, friendly, quick, thorough and one hard working guy!