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Comment: Your website could describe the diffrerent things that your company does more so that i could make a better decision on what all I needed to have done.




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Comment: It was a great deal for me since I had no luck with any other companies. That woman tried hard to gain me as a customer, she worked with me and made everything reasonable for a student on a budget. This is the only company that had a person answering the phone!

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Comment: Super great did the hall way and an extra room at no additional cost will use again and tell my friends and family

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Comment: Thanks again.

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Comment: Roger was competent, very helpful and friendly. He is very knowledgable about his products and services. I've used your company for years to take care of my old carpets and I am consistently satisfied. That's a rare quality to be appreciated.

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Comment: I had a stain in my carpet that would not come out. The technician repaired my carpet by removing the stained piece and replacing it with some carpet scraps I had. I appreciated all the effort he took to complete his job.

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Comment: The work done was excellent except for the dryer vent cleaning. I was told until they completed the vent cleaning that they don't vacuum up the lint from THAT vent. Now I have dryer lint all over my roof, yard and the next store neighbor's' yard. One why would you clean a vent and not vacuum up the dirt/lint from it? Two why don't you tell the client that when they book the service?

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Comment: I requested the fans but they were not used as much as the previous times I have had my carpets done, therefore, a longer drying time.

I was called that the technician would be closer to 8:30am and he did not arrive until closer to 9am. My appt time was 8-8:30am.

I am happy with the outcome but not 100% sure I received the extras that I paid for. I did the basic service with add ons. The fans being on the the services in question.

I like your company and will continue to use you for my carpet cleaning.

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Comment: MR.HOWARD DRESSON WAS PRO AT HIS JOB FRIENDLY CLEAN.

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Comment: Jaime was courteous, friendly and very professional.

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Comment: Technicians did good job and were very pleasant people.

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Comment: I was extremely pleased with the results obtained on my old carpets.

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Comment: Technician was very friendly, smiled a lot. Showed interest in what he was doing. He sure took pride in his work and wanted to make sure he did a good job. Don't see much of that anymore these days.
He inspected my carpet very carefully and pointed out some spots where repair work had been done on it previously.
He was very concerned and pointed out things for my safety.....like being very careful when stepping off carpet onto the tiles where it could and is very slippery. He would wipe the areas and pointed out for me to be careful.
He is very diligent about customer safety.
He did a fantastic job.
You can tell he knows what he is doing. Before I realized it he was done. Seemed to go pretty fast.
Technician is very efficient and friendly. Hope he cleans my carpet next time I need cleaning.
THANKS FOR GREAT SERVICE!!!
BTW- This was 6:00pm,,,,his appearance was amazing for someone who had worked all day. Looked like his uniform was freshly pressed and he was very neat and clean in appearance. That was something that stood out and I noticed right away, how clean and neat he looked.

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Comment: James is an excellent representation of the type of employee I am sure your desires. I was quite please with the way he explained the procedure he was going to use to re-stretch my carpet. James was professional, expedient, and extremely efficient. He will be the very reason why I will not hesitate to recommend Dalworth to family and friends; and to call upon you for all of my carpet needs. Thanks for having such professional as part of your company.

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Comment: My husband said Julio did an excellent job and he worked very hard for 3 hours straight.

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Comment: We are very pleased with Dalworth we will be using you again , our technician did a great job, he was very professional.

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Comment: Julio did an excellent job.

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Comment: HE DID A REAL GOOD JOB VERY PLEASED! I CALLED IN BEFORE TO LET THE REP KNOW
HE DID A GREAT JOB AND I WAS PLEASED.

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Comment: Bobby is a very consciencous employee! He took his time and paid careful attention to the "traffic area" in my bedroom carpet. Next time I call Dalworth I will request him!

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Comment: Both phone representatives i spoke with did an excellent job they are very professional, and the technician Carlos did a great job, he was very professional, i am very pleased with Dalworth and will be using you again in the future.

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Comment: I spoke with Chris and Sherry the both did an excellent job, both are very professional, and carlos was my technician and he did a great job, i am very pleased with dalworth.

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Comment: Julio represents your company well. He explained the process very well and was pleasant to have around.

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Comment: Chris was professional, personable, and efficient. Whatever you're paying him, please consider giving him a raise! Thanks!

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Comment: Very friendly and honest. Thank you

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Comment: I will request the same Tech from now on. He was courteous, professional and quick. He took the time to explain the repairs and the grout cleaning in Detail. He did a fabulous job throughout the house. very strong attention to detail and took the time to ask the right questions before he started.
With someone like this he earned the repeat business going forward for Dalworth.