We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Sam was very knowledgeable about the service he was providing. He was very friendly and took his time answering all my questions. The best part what when he arrived he took time to greet our dog that was barking like crazy. I hope he is available the next time I need a carpet cleaning .
Comment: Great Service. Steven Turner did an OUTSTANDING Job.
Comment: Original tech had their truck breakdown. Was suppose to arrive at 8:15. Was told someone would arrive between 1:30 - 3:00. Arrived at 1:00. This tech did not know about the earlier cancellation. However, job was completed in an hour with good results. Thank you.
Comment: Great job cleaning the carpets. Very nice technician although a little too much hard sell on extras.
Comment: Richard is always so helpful. He is friendly and kind to my family. He always let's my little boy to follow him around and ask him questions. And if I'm not ready for him to clean the carpet he always lends a hand.
Comment: Richard is excellent. Would recommend highly.
Comment: Frank was wonderful. He explained the process and did a great job revitalizing my carpet.
Comment: You guys did a great job.
Comment: Customer service was great because I was ask all the right questions and the tech did a great job as well.
Comment: Chris did a good job on my old carpet. I made the mistake of telling the phone representative that I didn't want my furniture moved and so Chris left my coffee table setting in the middle of my den and cleaned all around it. I should have explained that I didn't want my large pieces of furniture moved, i.e. sofa, large chairs. I consider it a mistake made by both of us...I should have explain myself better and Chris should have taken the initiative to move the coffee table.
If I have a need for a carpet cleaning service in the future, I will definitely call Dalworth.
Comment: Excellent service
Comment: Carpets look great! Our technician definitely had his work cut out for him & he surpassed my expectations with how great our carpets turned out looking! Thanks!
Comment: Need the serviceman to return to see a discoloring of an area(6 x 18). Appointment on Mar.8.
Comment: Joe and his helper did a really great job! I will use you again! Have a good weekend and thanks.
Comment: Monty Daley did a great job cleaning our couch & loveseat, he really worked hard at getting my nicotine out of my couches! What a difference! He did a great job on our carpet cleaning also, and thank you to Serra Waits for her Excellent customer service she worked with me the whole way and got me the best deal, she made me feel very comfortable! Thank you Dalworth I will always call your company from here on for my carpet & ulpolstrey needs and I will refer you to my friends!
Comment: My technician was a real hard worker, as well as personable and professional. He was friendly, explained everything in detail and was a pleasure to work with. High recommendation from a highly satisfied customer!
Comment: The steam cleaning on the tile was FABULOUS!
Comment: George and Jenny were great. They not only did an excellent job but we're eager to answer our questions regarding the care of our floor. When we need another floor service we will definitely request them again.
Comment: For many years, the same young man has come to clean my carpets (sorry, I can't remember his name). This year, it was someone new....Adam. So far, I am good with how my carpets look, but I prefer to wait a few days before determining if I am completely satisfied. The biggest difference with Adam's service and the other person's is, Adam did not use the "bumper pads" to protect the wall corners in my hallway from damage from his hoses, he did not mop up the water left on the hardwood floors outside each bedroom, and he didn't clean up the water in my entry way, which leaked from his hose connection.
My arrival window was 8:00 - 8:30 a.m. I received a phone call at 8:17 a.m. saying the technician would arrive as close to 8:30 a.m. as possible, but he was "stuck in traffic" - he arrived at 8:40 a.m. Because Adam made no mention of his late arrival, I asked him how far he had to drive, and learned that he lives in Denton. I felt like the information I received about him being stuck in traffic was not truthful. I would have preferred to be told he was just running late that morning. There is no way anyone can't get to an appointment in Denton (even with traffic) within a 30 minute window.
Thank you for letting me leave my comments.
Comment: Sam was an amazing tech. He was so helpful and friendly. I was so very impressed.
Jae French
Comment: Thank you - Mike was good.
Comment: Sam explained everything and I'm absolutely asking for him in the future.
Comment: There were areas around pieces I couldn't move that were not touched by the cleaner.
Comment: The tech did a great job!