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Comment: My technician was a real hard worker, as well as personable and professional. He was friendly, explained everything in detail and was a pleasure to work with. High recommendation from a highly satisfied customer!

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Comment: The steam cleaning on the tile was FABULOUS!

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Comment: George and Jenny were great. They not only did an excellent job but we're eager to answer our questions regarding the care of our floor. When we need another floor service we will definitely request them again.

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Comment: For many years, the same young man has come to clean my carpets (sorry, I can't remember his name). This year, it was someone new....Adam. So far, I am good with how my carpets look, but I prefer to wait a few days before determining if I am completely satisfied. The biggest difference with Adam's service and the other person's is, Adam did not use the "bumper pads" to protect the wall corners in my hallway from damage from his hoses, he did not mop up the water left on the hardwood floors outside each bedroom, and he didn't clean up the water in my entry way, which leaked from his hose connection.

My arrival window was 8:00 - 8:30 a.m. I received a phone call at 8:17 a.m. saying the technician would arrive as close to 8:30 a.m. as possible, but he was "stuck in traffic" - he arrived at 8:40 a.m. Because Adam made no mention of his late arrival, I asked him how far he had to drive, and learned that he lives in Denton. I felt like the information I received about him being stuck in traffic was not truthful. I would have preferred to be told he was just running late that morning. There is no way anyone can't get to an appointment in Denton (even with traffic) within a 30 minute window.

Thank you for letting me leave my comments.

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Comment: Sam was an amazing tech. He was so helpful and friendly. I was so very impressed.

Jae French

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Comment: Thank you - Mike was good.

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Comment: Sam explained everything and I'm absolutely asking for him in the future.

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Comment: There were areas around pieces I couldn't move that were not touched by the cleaner.

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Comment: The tech did a great job!

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Comment: this was the first time using Dalworth to clean my carpets and they did an excellent job.

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Comment: I usually don't respond to surveys, but I have to this time because of your technician: Brandon was awesome in every way. He was respectful, knowledgeable, and personable....really an asset to your company!

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Comment: It took more time for my carpets to dry than I was told and thats with technicians fans and ceiling fans on. Both of my stair are still not completely dry this morning either. That is frustrating. Really liked Richard and felt he was very knowledgable, as well as, friendly. Will use him again to clean my tile, but will factor in much longer dry times for next carpet clean. Dalworth did a much better job than the other companies I have used.

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Comment: Kris was very nice and did an excellent job

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Comment: The staff was very professional and courteous. I will definitely use dalworth again.

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Comment: Adam was exceptional! He went above and beyond trying to restore life to my carpet.

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Comment: was treated for pets

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Comment: All high marks for DalWorth. Thank you very much.

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Comment: Mike Cantu was great. He did an excellent job. I have used Dalworth many times and I am always satisfied.

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Comment: Excellent job! It looked like new carpet! I will definitely use Dalworth Clean again!
Very nice service technician!

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Comment: Harold Grimes did a great job.

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Comment: My service technician, Arturo, was very personable. He even remembered that he'd been here previously shortly after I had a knee replacement, and remembered where my recliner chair was sitting in the room.

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Comment: The technician was very courteous and helpful. He did a really good job and gave me some very helpful information.

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Comment: Juan and his assistant were professional, courtious, and helpful.

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Comment: Very nice, professional carpet cleaner. Very service minded. Assets to your company.