We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Kris Barrett did a great job stretching the carpet in our living room. He was very nice and explained what he was going to do.
We have never had stretching done by any carpet company before and he did a wonderful job . We would definitely ask him to do our carpet cleaning in the future.
Mr. and Mrs. Farley
Comment: some drying time in all areas may not have been as long.
Comment: keep up the good work
Comment: An interesting experience given the nature of the task. James Klorman provide a unique customer service experience, and I am very grateful for it. Well done.
Comment: The phone representative was very knowledgeable and explained each plan thoroughly. I also received a confirmation email and reminder of my upcoming appointment. Frank, the service technician was very courteous and treated us as a friend rather than us being just another job. I have already recommended Dalworth to many of my friends as a good and quality company to call for cleaning carpets. Thank you - Susan Thomas 214-316-0061
Comment: They were very professional and answered all of our questions. They even worked around contractors in the house at the same time.
Comment: My technician was informative & polite, professional & timely. I was pleased
Comment: Chuck is an exceptional customer service oriented person and rugs look brand new
Comment: The price was a little higher than others I checked with, but you pay for what I get. I rent, so there is no telling when the last time the entire unit, so the technicians had a job to do. The technician showed me the before and after. Needless to say the before was shocking and disgusting. The after was amazing and I was so pleased. Both were professional and pleasant and let me know Dalworth is service for me.
The carpet and furniture technician was also pleasant and professional and I good not believe how clean he got the carpet and furniture.
Like I said you pay for what you get and I paid for the best.
Thank you Dalworth
Comment: The technician did a great job, my carpets never looked so good, i will be using dalworth again.
Comment: Monty has been to our home before. Very pleasant and knowledgable.
Comment: really great service and cleaning...thank you
Comment: Thank you for a great job done! The carpet is clean and the service was great. Ido t know that I can spend that much money as often I I need my carpet cleaned, though.
I do have one problem, not anyone's fault, but I put the cat box back, not wanting the cat to have an accident on the clean carpet, its regular spot before the carpet was dry. Some cat litter got off the mat and turned dark brown. I got a paper towel to see if I could blot it to get it up and it got worse. I assume the cat litter interacted with the moist chemical. What can I do now? Thanks, Robin Upchurch
Comment: Adam did a great job. Thank You.
Comment: I have been using the same tech for years, he does a great job always on time and professional. I will continue to use him. He is a great asset to your company.
Comment: Chris did a wonderful job and would like to have him do my next cleaning.
Comment: There was a coffee stain but the treatment made it worse. Calling for a rework.
Comment: The guys were very professional and courteous. They explained what they were going to do, which was good since we haven't had this work done before. They also did pre-inspection, which was helpful.They ( Brandon and John) cleaned and vacuumed before leaving.
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I would definitively recommend the service and the techs.
Comment: This tech did not offer other services that I may have added.
Comment: James is a wonderful and a hard working man. This the second time coming to us and both times he did an amazing job.
Comment: The technician was very friendly and knowledgeable, I was his last customer so he looked a little tired but still did a good job and explained everything to me. I was and am very happy with my floors. Thank you for a good job.
Comment: THE TECHNICIAN(S) WHO PERFORMED OUR CLEANING PROVIDED EXEMPLARY SERVICE 10/10+++++ AND SIMPLY OUTSTANDING!!! IF ALL OF YOUR TECNICIANS ARE AS GOOD AT THE TEAM SENT TO OUR HOME, DALWORTH IS IN VERY GOOD SHAPE!!!!!
Comment: Very friendly. polite and helpful technicians. We were very pleased.
Comment: Bobby and Cindy were awesome, my carpets look great!!