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Comment: George Harris was the tech who came. He was not only excellent but also pleasant and I will request him the next time I have my carpets cleaned. He worked very hard on an old stain. Looked good when he left but It has reoccured once dry but that his fault. I would like to ask his opinion on the stain and will call your office and ask that he give me a call. I will definitely recommend Dalworth to my friends.
Yuvonne Muirhead

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Comment: Seemingly forever to dry. Would appreciate a receipt for charge, not just the handwritten copy.

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Comment: Steven did an incredible job, and worked really hard the whole time he was here.

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Comment: We have a very thick high quality carpet with a 20 yr warranty. Our dog recently died of cancer and was very sick the last couple of days of her life so we had some serious stains that had to be dealt with. The technician did an awesome job of cleaning our carpet and the spots are gone. We don't mind that it took longer to completely dry. Thanks for the survey!

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Comment: Jaime is a great technician! He was polite and friendly and completely professional. He took time to explain the process and make recommendations. My rugs looked better than I expected. I will ask for him in the future.

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Comment: very helpful from a business stand point for later hours

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Comment: The technician, Antonio was so courteous and professional. I want to commend him for being so respectful of my home.

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Comment: Richard always does a great job, and the phone representative was excellent.

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Comment: I love the way Dalworth does the cleaning and they do a thorough job. The tech was very nice and courteous and did everyrthing my husband ask him to do. We will use you all again.

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Comment: Steve did a great job, my carpets look great.

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Comment: Tech did a wonderful job; he was courteous & professional and everything went well ! I will be calling Dalworth again in the future.....

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Comment: The technician was outstanding. He was very pleasant, personable and accommodating.

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Comment: we were very satisfied with your service

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Comment: Tech was excellent, very thorough, didn't rush and explained everything that was going to happen. He was great!

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Comment: extra drying time was needed due to weather/rain.

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Comment: Frank was Great, Carpets Looked Great after he was finished

They did a good job. After leaving we realized they missed cleaning the back bedroom. They were back within 30 minutes to get it. They gave me a gift certificate for the inconvenience.
Description of Work: I purchased the advertised package then added a few more rooms. They cleaned carpet and ceramic tile floors.

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Comment: Our technician, Jose, was very committed to doing the best job he could with our carpet & tile.

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Comment: I really liked the ease of online scheduling and the ability to custom build and modify my service order. At the same time, it was great to be able to add on services (i.e. carpet repair) after the technician arrived. I am so pleased with how clean our kitchen tile and grout is now, as well as the two areas of carpet we had steamed. Thanks to our technician and Dalworth we are now ready for the holidays!

One additional comment: I think Dalworth should invest in credit card readers for mobile credit card pay to make it faster and easier for the technicians to run charge payments.

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Comment: Ricky did a great job! Great attitude towards work and good sense of humor.

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Comment: The technician was able to apply a substance that completely removed water stains from our bar stools. That saved the money to recover those cloth seats. Excellent service!

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Comment: Nancy in dispatch was incredibly helpful and I really appreciate her for helping me.

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Comment: Our technician Monty went above and beyond to get us the best possible outcome

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Comment: The technician was courteous and competent. He got the carpet cleaner than I expected he could. Very good experience. Would definitely use again. Thank you.