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Comment: Marcus Jeffrey was excellent. He was punctual, professional, and friendly. He had a great cleaning strategy that made the job go very quickly. He also explained everything to me. His customer service was wonderful. He also displayed an excellent attitude. I would definitely use the service again and rate Mr. Jeffrey very highly. Thank you for providing an excellent experience. My carpet looks great. I'm now ready for my dinner party(ies).

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Comment: The day of our service I had to call in to see if we could move our appt back due to our movers being delayed because of the weather, Nancy worked with me to rearrange the schedule so I could have all the furniture out of the house in time. Nancy was great to work with and did a fantastic job!

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Comment: Thank you for such quick service! Everything was done top notch!

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Comment: Surprised no fans were used. Even for what you're considering an "Economy" service - it absolutely would be great customer service to have had fans between room (if even just for the minimal amt. of time they were working on other rooms). I had to go between using central air conditioning, ceiling fans, and moving around small floor fans -- and it still took more than 24hrs. for all the areas to dry. Quite a bit of constant attention on my end. As I was a repeat customer, I DEFINITELY noticed a difference in drying time from your first visit - when fans were used.

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Comment: Great job and very professional. I am a Real Estate Agent and will definitely refer to clients.

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Comment: Carpets did not clean up as well as I had hoped.

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Comment: Costel my service tech was very professional and knowledgeable about carpet cleaning...

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Comment: We have used your company before and have always been happy with your service!!

Joe is a great PR person and took good care of us and our property! Joe cleaned a 3 bedroom duplex for us and did an Excellent job. He was courteous, and prompt with his arrival as agreed!
Description of Work: Joe cleaned a 3 bedroom duplex that is a rental property for us and did an excellent job. He was courteous, and prompt with his arrival as agreed!

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Comment: he was very confident but things got confusing between what was on order , i always have the same thing done everytime and always never had a problem except for this time nh

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Comment: GREAT JOB ON THE CARPETS.

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Comment: The lady who answered the phone was an angel. I told her I was having surgery next week and she got the technician to come to my home the same day! It made my day for her to be so compassionate. You have a jewel on the phone lines! The carpet tech was very nice also. I will definately use Dalworth again. Thank you so much.

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Comment: Was pretreated

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Comment: Rob and Dom were very professional and represented your business well. I would recommed to friends and as a general rule, I base this on the technicians I have contact with.

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Comment: The young man (Orlando) did a really good job. He was both professional and considerate. It is a pleasure doing business with a company that sends both competent and trustworthy people to be in our home and complete the job requested without concern. Thank you again for maintaining the highest standard in every aspect of services rendered.

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Comment: Perhaps we're nitpicking, but the need to help move furniture even though we've specifically paid for it was slightly disappointing. Then again, considering the age of the people that came, I suppose that's not a huge surprise? I guess we shouldn't have expected all technicians to be built like movers, but still. Professionalism of the technicians were otherwise great and they were competent at cleaning all areas they could reach.

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Comment: Your technician was very professional and explained everything to me for which I was very appreciative

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Comment: MONTY WAS VERY PROFESSIONAL

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Comment: Your Technicians are Excellent, they have done an excellent job every time. This is the first time I have gone the economy rout and the only bad thing I have to say is my fault. Next time I will opt for the deodorizer.

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Comment: Ok

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Comment: Great job! Best our couch has looked. On time and effieicent!

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Comment: I thought that the technicians, George & Jenn, were very professional, thorough, easy to talk to, answered all of my questions, and asked if there was anything else that could be done for me.

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Comment: I wouldn't have the grout sealed again. The sealer for grout is still not dry... It feels a bit slippery to walk on. Otherwise, great service.

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Comment: This was a grout seal job, as my contractor didn't do it. My kitchen now looks presentable!

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Comment: Richard did a great Jo's as usual