We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Aaron was professional, knowledgable, courteous and when asked went back over several spots two extra times.
Comment: Vinny did a great job setting expectation for results. He exceeded our expectations in cleaning the carpets and was very detail orientated. The next time we have carpets cleaned, we will request Vinny. Vinny was also very professional and personable. You have a quality technician who adds value and provides quality results representative of the Dalworth name. He was neat in his work and respective of the property.
Comment: There was a porcelain rabbit broken, they saved three pieces, but not two smaller ones. I was not told that it had happened. Some places still wet after 18 hours. Along the baseboards should have had attention,especially in the hall
Comment: The technician, Alberto was very courteous, proficient and respectful of the space he was in. He also had a sense of humor.
Comment: Brandon and Chris are great technicians. They explained everything they were doing and went above and beyond the call of duty. I appreciated their ability to relate and their knowledge of the job at hand. They both get an A +.
Comment: Chris was absolutely fantastic! He really helped us to think about our carpets and air ducts and how we can keep them as clean as possible. I really appreciate his professionalism and hard work. He was finished in a good amount of time and did an awesome job.
Comment: This is the second time we have had this technician. Marty does amazing work. We've never had anyone in all the years we have had carpet cleaned do this excellent caliber of work. Congratulations on having him as part of your staff.
Comment: Chris always does an amazing job. He was 30 minutes late this time, but I requested because he was so friendly and did such an amazing job this time and last time on our carpets. He is very knowledgeable and precise. I would absolutely and do recommend you to my friends and family.
Comment: I'm very happy with my carpet! Thank you!
Comment: I expected a team at least of 2 persons,my house is 2058 sq.ft. Tile throughout. The person who took the order, asked for rooms not size of the house. I was given the option of having the work done on Saturday, I didn't required nor requested it.
Comment: The service tech was one of the most polite and courteous person we've ever met.
Comment: the phone representive didn't offer me the best rate until I told her I was a regular customer. she should have seen that based on your records kept over the years..didn't feel like a valued customer..
Comment: Taylars were great as usual.
Comment: Your independent contractor, Steven, was very efficient. He explained the procedure, but also included info about ceramic tile and its cleaning which was informative, and helped my husband and I know what to expect from the finished procedure. Our tile and grout is 100% cleaner, and I would definitely use Dalworth again.
Comment: CSR WAS EXCELLENT AS WELL AS TECH LOUIS AND ALWAYS DO GREAT JOB AND ACTUALLY CAME EARLY NH
Comment: They where really nice people and did a really good job!
Comment: Excellent service, no complaints. Steven did a great job and very courteous. Extrememly competent. I only said NO on #2 because tech was running 2 hrs late on Tuesday so I had to move appt to Friday. He was on time on Friday.
Comment: The phone contact (Jasmine, I believe) sent me the wrong invoice price for our agreed-upon order. Then when I called back for it to be fixed, she said she would send me a correct invoice right away. This did not happen. So I had to email both customer service and management at Dalworth to get a correct invoice. I finally received it. This was my only poor experience with Dalworth, as the technician did a fine job.
Comment: Most professional carpet and upholstery service I've worked with.
Comment: Thanks a million for working me in during your tight schedule!!!!
Comment: The tech left a lot of lint in the garage and utility room, but he was meticulous in cleaning the hallway.
Comment: Thank you so much for such excellent service! Everything was great from the moment I called to schedule all the way until the service was completed!
Comment: Our technician Monty was excellent . We were disappointed that not all of the pet stains were able to be removed and there was still some lingering dog smell after the carpets dried. However, there was an overall improvement in the cleanliness of the carpets and the pet deodorizer helped the house smell better than before.
Comment: They did an outstanding job. I know I can trust Dalworth.