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Comment: I use the same technician every time and he is above excellent on everything.

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Comment: Price was higher than expected, especially when I think about the Dalworth ads. The quality of the service rendered was excellent. the technician was great.

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Comment: The guys were professional, upbeat and answered questions when asked. They did a good job of cleaning up after themselves when they left. Thanks for the work!

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Comment: They technicians were very professional!

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Comment: very very satisfies.

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Comment: I was having an issue at my home and the people that I talked to on the phone were great. They were late and had the wrong city but it all worked out great. The technician was very nice and patient. He was very understanding on my issues at the house and he did a great job. I would definitely use Dalworth again.

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Comment: It was raining outside - probably had something to do with the carpet taking longer to dry. The air has just been so moist lately.

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Comment: There was some damage to the tiles in front of my Fire Place and Dalworth was very prompt in letting me know and to promising to resolve the issue.

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Comment: Harold was great!

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Comment: We are seniors and our carpet is old but Adam did a great job.

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Comment: Mike and his assistant did a very good job. I really appreciate that they were able to come out and clean my carpets and grout on a holiday.

The technician was very nice, the service was completed, and the carpets look great. I did, however, have some issues with the service as a whole. The technician arrived in an old white van, not the nice Dalworth truck I was expecting. He began the service only to realize that the carpet cleaning equipment wouldn't work if the van didn't have a full tank of gas. I was told this particular truck was "finicky". The technician ended up having to leave to get more gas before he could start the service. Once he returned he completed the service in a timely manner, and the carpets looked great. I was just a little disappointed in the fact that the truck was old and gave us problems before we even got started. As far as the carpet cleaning goes, everything went well, but the whole experience was a little lacking.
Description of Work: Carpet cleaning and scotch guard for all carpeted areas of new home. No furniture was present yet, as we had just purchased the house but hadn't moved in yet.

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Comment: There are a couple of areas on the love seat/sofa that we felt should have been cleaned better.

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Comment: My technician was so knowledgeable and kind. He did such an amazing job!

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Comment: I was very impressed. They did a great job! They were very polite and professional.

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Comment: Dominic was courteous and professional.

I called to ask about mold in my carpet. They said they would try to clean it if I wanted, but that mold was probably in the rug pad too, and cleaning would make it smell worse. They told me I might need to think about replacement. I am just impressed that they are honest about when they can help and when they can't.
Description of Work: Phone call for an estimate

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Comment: Marcus was great. Will request him again.

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Comment: Overall good experience which is why we continue to use Dalworth. Thank you.

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Comment: Billy was great both the carpets and the tile look and smell great!! I started the appointment online but was unable to schedule for the next day but surprise on a holiday weekend my call was returned and I got an appointment on a Sat afternoon!! I will make sure I always use your company. The carpet got damp adjoining the kitchen and apparently bleach had seeped in and this shredded the nylon carpet I called thinking it was the chemical used on the tile within 30 min. billy was back found the problem and repaied it at no additional cost or time spent by me . great company, and Billy saved the day!! Meg

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Comment: When arriving before the scheduled appointment it would be best to call ahead and let the customer know.

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Comment: Great technicians, friendly and informative. VERY clean carpets that are 12 years old. Look like new. Thank you.

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Comment: I LIKE JAMES COLEMAN HE IS IN AND OUT AND I TURST HIM IN MY HOME. I WILL ONLY USE JAMES COLEMAN

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Comment: the guy that did it seemed very knowable and seemed to know what he was talking about. He did a great job.