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Comment: Steven turner was our tech. He was fabulous. Did a terrific job and I appreciated his friendliness and great advice. Please send him out on my future jobs!! The carpets looked great!

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Comment: The Taylors are absolutely the best, friendly and competent.

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Comment: The weather was extremely humid, so it took longer to dry this time. It was NOT a problem. I'm very pleased.

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Comment: My service tech was James and he was "top drawer"....... Courteous, professional, knowledgeable, and thorough.

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Comment: Harold was our technician He was very professional!

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Comment: The technician was very knowledgeable and friendly. Cheerful and courteous. Hope they are all like him!

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Comment: Orlando did an excellent job cleaning my carpets. He was very professional and very polite and respectful. I will definitely request him next time.

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Comment: The technician were very good. They need to pick small things they left behind. They left 3 razors which would be dangerous for a child to get hold to. Also, they didn't sweep up the carpet pieces on the tile floor from the stretching. They vacuum them off the carpet floor area not the cerament area.

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Comment: The tech was Bobby courteous & friendly. He did an excellent job!

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Comment: The floor look amazing and the air is more fresh as wells days after and I am in the indoor air quality field....Great job and Thank you.

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Comment: The service tech was very considerate of my breathing problem. He was careful to use a product that had little odor but would still clean properly. He was helpful in putting the furniture back. Also, the representative who took our order was not only polite, she seemed to be very efficient. There was followup contact and reminders of our appointment. We had lived in Grand Prairie for forty years prior to our move and we knew the reputation that Dalworth had.

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Comment: I highly recommend the technician (Sam). He was very professional and didn't try to push services on you that were not needed and made the whole experience pleasant. I'm not sure but I think he might have been the same technician we had on another job and that was the reason we used your services again.

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Comment: Belt broke before the cleaning & sealing of tile grout was finished. Tech did not have a spare. Had to go from our home in Frisco to Euless to get belt changed. Dispatcher gave us a 50% discount on sealing to make up for the disruption. Handled the situation very professionally.

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Comment: Steven was very professional and polite. Would definitely hire him again.

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Comment: Marcus was great and very responsible I'd use him the next time also thank you

Very impressed with this company! The manager spent time with me on the phone discussing recommended care for my rug. There was no hidden agenda or push for more services. In fact, he realistically advised me not to put a lot of money into the rug and to do a basic cleaning. I appreciated his candor and interest. The rug was removed and replaced very professionally but courteous and careful people. Great job of cleaning an old, thread bare rug. I highly recommend this company and will definitely use them again.
Description of Work: Phone consultation regarding what my rug was like, what it might need, and recommendations; rug pick-up from my home; rug cleaning; rug delivered to home and neatly placed back in the house.

They were agreeable and after prodding improved their efforts.
Description of Work: Steamed clean and stain resistant.

We were very pleased with the excellent care and service provided with our oriental rug! Every part of the process was professional, positive, and conscientious. We especially liked the communication-notification procedures. We felt well informed at all times. We will use Dalworth again and recommend them as an outstanding company!

On time, good price, friendly, efficient, excellent job done.
Description of Work: Cleaned and treated 2 rooms of carpet.

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Comment: Steven did a great job and he was very knowledgeable and helpful

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Comment: I've used Dalworth for many years and would rate Sam's service A++! He was awesome. He should train all of your service technicians! Thank you to Sam and Dalworth for an excellent carpet cleaning!

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Comment: The gentlemen was very friendly and knowledgable about his job. Will do business again with Dalworth.

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Comment: Chris Lerner is excellent, and I request his service every time. He has made our old carpets look newer, and he gets all the stains out of the carpets when I couldn't. I will always use Dalworth.

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Comment: Great service! Will use you again! Thanks! Cindy