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Comment: My technician was Larry. He always does a really good job. Excellent representation of your company.

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Comment: Very professional and didn't try to sell me stuff I didn't order! Thank you

• Please rate technician's appearance
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Comment: We were Very Pleased....

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Comment: Very nice people, Very nice people

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Comment: The carpets didn't dry in 4 hours. It took over 8 hours for it to dry other thank that I was very happy with the service and Vinny the technician did a great job. Our job # was 250920.

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Comment: FIRST OF ALL I WOULD LIKE TO APOLOGIZE FOR NOT MENTIONING THE LADY'S NAME WHO ASSISTED ME OVER THE PHONE WHEN I CALLED TO PLACE MY ORDER ( I AM TRYO COMPLETE MY HOMEWORK). SHE DID A SUPERB JOB AND I WOULD CALL AGAIN IF ALL REPRESENTATIVES WILL BE LIKE HER. THE TECHNICIAN ARRIVED ON TIME, WAS WELL DRESSED, SPOKE CLEARLY AND DESCRIBED EVERYTHING THAT THAT WE WAS ABOUT TO DO. HE PAID ATTENTION TO WHAT I HAD TO STAY AND WAS WILLING TO ADDRESS MY NEEDS (SEVERE ALLERGIES). WE WILL BE CONTACTING DALWORTH AGAIN REGARDING DUCT WORK CLEANING.

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Comment: Please recognize people like Marcus. He has a great attitude, was friendly and above all great customer service. People like Marcus are a dying breed, works hard and doesn't complain. Thanks again Brian Schenck

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Comment: I don't usually refer anyone unless I am asked.

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Comment: Two gentlemen showed up when Dominique and Robert were almost done and were disruptive, loud, and not very professional in their behavior. Dealing with Dominique and Robert more than made up for it though with their professionalism and attitudes. Great job, quick, knowledgable, and friendly, two great employees to represent Dalworth!

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Comment: GOOD EXPERIENCE OVER ALL

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Comment: The reason I said not on time is because the people scheduled couldn't come & a replacement was found. He came at the time I was told he would.

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Comment: Very pleased with the extremely professional service although the product disappointed. The technician, Craig Kirk, was helpful and professional but the product left behind some stains that we had hoped would be removed. After the tech left I scrubbed the areas with a store bought product and the areas looked a little better.

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Comment: The Tech's did a very good job and left everything clean. We were very pleased.

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Comment: Had to pay someone $40 to get some of the heavy furniture off of the foam blocks.

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Comment: Tracy, our service technician, did an excellent job. Thank you for the extra attention.

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Comment: Both technicians were amazing. They arrived right on time, very professional while also being personable. They were giving my one year old high fives when they passed him. I will use you again

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Comment: Good morning. My additional comments would be the technicians arrived early (without any call from Dalworth like I was promised 30 minutes beforehand). Also, I purchased the standard service but the technician had that I had purchased the economy service. I had already moved everything that needed to be moved, but I really just wanted my carpets dried so I didn't have to wait a long time, and that is why I paid for the standard service. I had to pull up my original e-mail to indeed prove that I had ordered that service. They were very quick and efficient, but the only thing I wasn't happy with are two quarter inch by quarter inch small chunks taken out of my furniture. It is right in front but it was upstairs and not something I notice until they left and I started putting things back in place hours later. It would very much renew my faith in your company if I could have this fixed. Also, I have put yes for the same technicians, but I honestly believe you probably have many good people that can perform a carpet cleaning service.

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Comment: I contacted Gary and Kathy directly. They did a great job, as always. I highly recommend them.

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Comment: For the first time since being a dalworth customer. Our carpet smells very musty after having it cleaned.

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Comment: NA

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Comment: Bobby G. did an excellent job , he was very professional and gave us some very good tips to keep our carpets and tile floor looking good.

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Comment: I was out of town and my daughter met the technician at the house. Since the house was empty, drying time was not an issues for me. I only heard good things from her about the service they performed. (I did not hear about his appearance or attitude-so I rated them as "good". There was some doubt about the ability to save the badly stained carpet, but it came out looking great. The $97 for carpet cleaning saved me having to replace the carpet. Thanks!

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Comment: TRAVIS REVIEWED ALL OPTIONS REGARDING MY PET DAMAGE ON MY CARPETS..I ELECTED TO PURCHASE NEW CARPET RATHER THAN PAY $500 TO CLEAN, AND THEN MAY HAVE TO REPEAT THE PROCESS. I HAD NO IDEA THE HARDWOOD FLOORS REQUIRED A FEE OF $866 TO CLEAN. AFTER RECOVERING FROM MY HEART ATTACK,THE JOB WAS DONE VERY WELL. IT WILL NEVER HAVE TO BE TREATED LIKE THIS AGAIN AS I HAD RENTED MY HOME FOR 7 YEARS AND WILL NOW OCCUPY THE PROPERTY! TRAVIS WAS DELIGHTFUL, A VERY COURTEOUS YOUNG MAN, AND IF HE EVER WANTS TO BE ADOPTED, PLEASE LET ME KNOW.

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Comment: Brandon was our Tech. He did an outstanding job. I can tell when a person takes pride in there work and enjoys what they do for a living. I have had ducts cleaned previously by blackmon-mooring and was disappointed with the results and the Techs poor attitude. Brandon explained in great detail what he would be doing, why he was doing it in the order that he was, and what we could expect from the outcome. My wife and I were shocked at the amount filth he removed from our system and dryer vent. There is a very dramatic difference in the air quality we are breathing, as it was a breath of fresh air to see someone doing a great job with a great attitude. I will highly recommend Dalworth to all my friends and family! Sincerely, Scott Echols