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PLUNKETT, E.
HUDSON OAKS, TX
Reviewed on April 18th, 2014
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Comment: Since it took so long for the carpets to dry ther was a not so pleasant smell. We used out fans and the air conditioning to assit in the drying process.
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Reviewed on April 18th, 2014
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Comment: Looks great!!
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Reviewed on April 18th, 2014
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Comment: The technician did an excellent job.
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Reviewed on April 18th, 2014
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Comment: I started my order online and it refers you to call when the day for cleaning is unavailable. Still should have rec'd the online price. I have another order for April 25th, please send Monty and Andrew. They do a great job, and are very efficient.
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Reviewed on April 18th, 2014
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Comment: The customer service rep did not offer me the discount that I later found online. I called back and she gave it to me. I am a repeat customer, which I told the rep, and feel I should have been offered a discount.
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Reviewed on April 18th, 2014
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Comment: I think Harold Grimes did an outstanding job. I never rate anything as excellent because that's perfect to me. I am old and have a different perspective.
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Reviewed on April 18th, 2014
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Comment: i was very please. jenny was very pleasant and infomative.
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Reviewed on April 18th, 2014
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Comment: Eric was great. Today though, I notice some spots were not completely removed. Please refer to my email.
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Reviewed on April 17th, 2014
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Comment: Sam was awesome! The previous job delayed him a little, but the office called me and kept me posted. Perfect!
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LEONARD, V.
FORT WORTH, TX
Reviewed on April 17th, 2014
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Comment: Dalworth always does a very good job. This time we had a good bit of tile cleaned and sealed. Also 3 large area rugs were cleaned. It all looks very good.
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Reviewed on April 17th, 2014
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Comment: Chris was very professional and a hard worker.
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Reviewed on April 17th, 2014
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Comment: Frank and Aaron did a good job. Our main concern was the wetness of the carpet and the length of drying time. They understood our concerns and did their best to remove the excess moisture. I would use them again.
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HAYES, M.
TROPHY CLUB, TX
Reviewed on April 17th, 2014
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Comment: Very happy with service pros, carpets were cleaned great. slot was 730-8, arrived 821am, was told 815am, so not terrible. I've already recommended to two other families. I am not sure if the pet odor treatment worked. serve pro was very informative and told me how to help it. Thanks again!
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Reviewed on April 16th, 2014
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Comment: You were supposed to call me 30 minutes before the technician arrived. You did not call.
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FLANAGAN, J.
FLOWER MOUND, TX
Reviewed on April 16th, 2014
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Comment: Technicians were very polite and professional.
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KOLTER, N.
TROPHY CLUB, TX
Reviewed on April 16th, 2014
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Comment: I stay with Dalwroth ONLY because of Derek and Katie Rawls. I have not had good luck setting appointments through Dalworth, in years past, (and have met with some attitude, as well) so I do everything through the Rawls., I stay with Dalwroth ONLY because of Derek and Katie Rawls. I have not had good luck setting appointments through Dalworth, in years past, (and have met with some attitude, as well) so I do everything through the Rawls.
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Reviewed on April 16th, 2014
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Comment: Our service window was between 10 & 12. A lady called to let me know that the technician would be rather late coming closer to 12:30. She called that morning pretty early to let me know this so my husband and I decided to go ahead and run our errands. Well, the tech showed up at a little after 11. Luckily, my husband hadn't left yet so he was there. I wasn't home yet so when my husband called to tell me he was already there, I continued on and did his errands for him. The lady also told me when she called that morning that she would call me when he was on his way which she did not do. When I called to ask her about what happened, she said he had closed out his job before our's early - she apologized that she didn't let us know that he would be way early. My husband asked the tech when he showed up why he was so early and he said they had told him to get right over to our house. This could have been a big problem as we could have not been at home when showed up.
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Reviewed on April 16th, 2014
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Comment: One small traffic area didn't get as clean as I would have liked
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COATNEY, R.
LEWISVILLE, TX
Reviewed on April 16th, 2014
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Comment: thay took extra time to clear up there mess.
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CAMPBELL, S.
N.RICHLAND HILLS, TX
Reviewed on April 15th, 2014
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Comment: Thank you for the excellent customer service
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EDMONDSON, B.
RICHARDSON, TX
Reviewed on April 15th, 2014
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Comment: I am beyond satisfied! He worked his butt off, could not be happier.
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Reviewed on April 15th, 2014
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Comment: Technicians were professional and friendly. We've used you before and will again in the future.
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MILLER, S.
RICHARDSON, TX
Reviewed on April 15th, 2014
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Comment: I am so glad to have my carpets cleaned. They look great! I had the pet solution in two of the bedrooms. I am hoping that does away with the smell. The technician was on time and very nice. I would definitely recommend Dalworth.
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Reviewed on April 15th, 2014
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Comment: Treated for pet order
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ALEMAN, Y.
FORT WORTH, TX
Reviewed on April 15th, 2014
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Comment: JUAN THE TECHNICIAN WAS VERY FRIENDLY AND PERFORM A GREAT SERVICE.