Tell us how we did!

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Comment: EVERYTHING WAS GREAT AND VERY PROFESSIONAL. SO FRIENDLY AND KIND.

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Comment: Eric Rhodes was an excellent technician who we would recommend and use again.

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Comment: James was wonderful as usual.

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Comment: Alberto did a great job and gave us some good tips for maintaining our carpet and dealing with spots or soil. We did not treat for pet odors or have extra soil treatment applied.

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Comment: Great job on my kitchen floor.

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Comment: arrival time was quoted as 1=3, arrived at 2:45, finished 1 hour later. Slow, but carpets are amazingly good

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Comment: You always do a great job. I do not have pets. Something was sprayed on my carpet as a preventative to give me more time to get the spill up before it soaked into the carpet.

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Comment: The order that I placed online was not entered correctly, so that my confirmation email didn't show the service that was entered online. However, the mix-up was very quickly corrected when I called the office.

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Comment: Thanks!

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Comment: Our technician was very good at his job explaining as he went and offered different services to us. A very nice young man.

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Comment: Very pleased! I thought we would have to replace the family room carpet because of worn and dingy traffic patterns but he got everything looking great!!

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Comment: George and Jen were wonderful! I will want them specifically for my next carpet service!!

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Comment: The technician even removed a rust stain!

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Comment: I feel like the repair charges were very high for stretching the carpet in 2 rooms

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Comment: I am still waiting on my receipt to be emailed to me. Can you please make this happen today? I think it is odd that I get an advertisement and a request to do a survey before getting my receipt. Thanks!

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Comment: The two young men who provided the duct cleaning and anti-smoke were knowledgeable, polite and professional. I did appreciate the call from the manager informing me that the service was completed.

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Comment: I scheduled service online. I subsequently received phone messages that the time slot I selected was not available. When I tried to return the call and left messages (at least twice), I never received a call back. When I did finally call and speak to a representative, she said there was no problem with my originally seleced time and she didn't know why I would have received the previous messages about needing to select another day/time. Service technician arrived on time. He was courteous, professional and did an excellent job.

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Comment: Costas did an excellent job, I was very pleased with our carpets appearance.

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Comment: The carpet to be cleaned was a challenge as we had a cat that threw up so frequently that we dubbed her "Queen Urpsalot" but we loved her anyway. The technician, Jose, let us know that some of the stains may not come out and we let him know we understood. We left him to his work and went next door. After a bit, I went over to check on his progress. He had the fan blower going and was raking the carpet. I was stunned. It looked like new. My mother, Dorothy, is very pleased with the results as am I. The next best thing to new is Dalworth Clean. Thanks very much for providing a service that has stunning results! Pam Stephens <><

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Comment: Excellent service, always kept informed with before and after calls. would use again. Thanks!

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Comment: Larry is an outstanding service technician and does an excellent job.

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Comment: The first time I had my carpet cleaned the tech put foam spacers under the furniture so that the area would dry quicker. This tech didn't do that. But both times the tech did a good job of cleaning the carpets.

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Comment: The technician was wonderful - but he accidentally chipped the edge of my coffee table. I immediately contacted customer service, who referred me to Ken Ford and said to send him photos, which I did on the same day of the service. I am waiting to hear back from Ken, and am hoping the table issue will be resolved as well as the carpets were cleaned -- so that I can "definitely" recommend Dalworth to my friends, neighbors and business associates.

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Comment: Excellent, as almost always.