We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
I scheduled the appointment on the internet. Did not receive the day requested even though the internet said open. Dal-worth promptly called about scheduling issue and we agreed to a revised date and time. Service technician did not arrive at scheduled time; however, he did called stating late due to traffic and would be approximately 30 min. late. Carpet cleaning met expectations. I would consider using Dal-worth again in the future.
Description of Work: Cleaned carpet in 4 rooms, walk-in closet, hallway and stairs with landing. Service also included scotch guard. Service did not include furniture removal.
We book all of our cleaning services online. They send emails and will call to remind you of the appointment. They always arrive on time and never leave a mess.
Description of Work: Cleaned/treated pet areas/large rooms and clean stairs. We have used them about 5 times in the last few years. Always profession and polite.
Called them, set up an appointment. They showed up on time, cleaned the carpets for the agreed upon price. Plan on using them again if needed.
Description of Work: Cleaned Carpets in 2 rooms
Did an absolutely FANTASTIC job!!! And I have an embarrassing amount of pet stains throughout! I would definitely have Dalworth out again!
Description of Work: Carpet cleaning; treating pet stains.
showed up, spent several hours cleaning. Carpets looked much better! paid him; he left.
Description of Work: cleaned rugs in house
My rugs look amazing and the urine smell is gone!!
My old cheap rug had been stored in a cabin in Colorado for 8 years. After moving back to Texas and not knowing what critters had been on or in it, I had Dalworth pick it up for cleaning at their plant, as I didn't want it cleaned on my hardwood floors. When they delivered it, the rug looked fine and is now in my guest room. The only complaint was the cleaning cost more than the rug did when I bought it new!
Description of Work: Dalworth picked up my rug, cleaned it at their plant, and delivered it back to me.
Beautiful job and Chris was very professional explaining every step as he went along. Job well cone!!! I was a bit shocked at the price of this service but it is the first I have had my carpet stretched.
Description of Work: Carpet required stretching in the hallway, entry to two bedrooms, and the living room. I also had the same two bedrooms, living area and hallways cleaned.
Arrived right on time and went over what was needed and started on the job. Finished in no time. And carpet looks like new.
Description of Work: 2 rooms carpet cleaned plus stairs
Dalworth cleaned my carpets and did a terrific job. They were very professional and very thorough! I will definitely be using them again!!
Description of Work: Dalworth cleaned my carpets!
They arrived on time and were very polite. We moved our furniture ourselves and vacuumed before they arrived. Upon arrival they asked lots of questions and requested a tour of the house and had us point out stains and problem spots. They pretreated the carpets and then performed the cleaning. The entire cleaning took a little over an hour. We had two areas where our Black Lab had several accidents. It smelled pretty bad. Dalworth was upfront about the fact they can get all of the stain out so its safe for our child to play on, but the carpet pad underneath the carpet would still smell. Fortunately for us, the smell disappeared and the stains are definitely gone. Our carpets look and feel great again. We will use them again and again.
Description of Work: We had the entire downstairs carpets cleaned, the stairs, and 90% of the upstairs carpet cleaned. We picked the midrange option that doesn't include the fans for fast drying or moving furniture. The carpet dried without the fans in a couple of hours. We had the work done at 8am so by the time our son came home from school the house was dry.
They have always been professional and responsive. They are courteous and have great service.
Description of Work: They cleaned the carpet in my home.
Did a very good job making the dinginess go away. Over all brightness returned to sofa. Was dry after about 4 hours.
Description of Work: Steam cleaned a sofa with mild dinginess, no bad stains.
It went very well. I ordered service online and Steve arrived on time to do the work. He was very professional and pleasant. He vacuumed the rooms, moved small items, and placed plastic squares under furniture legs. Then he dry-steam cleaned the carpets, which is supposed to reduce the drying time from 4 hours to 2 hours. I'm not sure the dry-steaming was worth an extra $15 per room, but it probably would've taken longer than 4 hours to dry the other way, with the weather today. Steve did a great job. The carpets look great. He cleaned up everything before he left. I would use this company again.
Description of Work: Dry-steam cleaned carpet in 4 bedrooms, dining room, and master bathroom.
It was a good overall experience and we will use them again.
Description of Work: We had family stay with us and Dalworth cleaned the carpet after they left.
Showed up on time; did what was requested; carpets looked good
Description of Work: cleaned carpets
I had used them before. It went very well. They were very reliable. The carpets look wonderful.
Description of Work: They cleaned the carpets in the house.
I received a quote from Dalworth and the woman I spoke to was incredibly friendly and helpful. The price was competitive but I choose another company to perform the job. From my experience getting a quote over the phone, I would recommend Dalworth to someone else.
Description of Work: I choose another company to perform the actual services. Dalworth was incredibly friendly and helpful while giving me a quote.
They were on time and did a good job. No complaints.
Description of Work: They cleaned out carpets.
It went very well. I thought they were very professional.
Description of Work: I hired them to steam clean my carpets.
I called them several times and they always did an excellent job! At one point they cleaned up two inches of water in my husband's office. They are quite good and very reliable. They also vet their people, which I really appreciate!
Description of Work: I hired them to clean my carpets and also clean and polish my ceramic tile.
I've used them for many years. I like that they are prompt and they usually let you know the price upfront and give you options.
Description of Work: They cleaned the carpets for me.
They were excellent. They were very informative and they had no problem taking one of rugs back to clean again when I told them I thought there was still some odor left.
Description of Work: They cleaned some oriental rugs.
The work performed was outstanding. This was a very short notice cleaning, that needed to be done the next day. We call several companies and they were the only company that was able to rearrange some appointments to assist with our emergency. My only concern is that no furniture was moved. With that being said, we would without a doubt use them again.
Description of Work: Cleaned the carpet in living room and master bedroom.
We had an older home with original hardwood floors and newer tile in certain areas. Dalworth was able to both types of floors on short notice. It's been a few months since the service but I still recall the professionalism of the gentleman that came to do the work. He was also enthusiastic about the work he did which also made him easier to work with. He was able to answer our questions about their methods and products used in the cleaning process.
Description of Work: Clean and polish original hardwood floorsclean tile floors