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We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

Our reviews
4.86
15975 Reviews
5
83%
4
12%
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  • Kathy K.
    Carrollton , TX
    Reviewed on March 13th, 2013

    The Gary & Kathy Taylor are a fantastic team! I use them routinely and they always do a thorough job. They are extremely pleasant and personable. Great service - fast and efficient.
    Description of Work: I had the carpet in four bedrooms, a hallway, and two living areas cleaned. I opted for the economy service offered by Dalworth. In addition to the carpets, I had a sofa and chair cleaned.

  • Orion D.
    Fort Worth, TX
    Reviewed on March 13th, 2013

    The service was exactly what you want: prompt, courteous, provides service at agreed upon cost, and quality service.
    Description of Work: Carpet cleaning services were provided.

  • MINDA S.
    Blue Ridge , TX
    Reviewed on March 12th, 2013

    We had the carpets cleaned throughout the house. They did an excellent job. They were careful when moving out things and were very detailed in their work. It was a very pleasant experience. We would definitely use them again.
    Description of Work: We had the carpets cleaned throughout the house. They did an excellent job. They were careful when moving out things and were very detailed in their work. It was a very pleasant experience. We would definitely use them again.

  • Karen C.
    Granbury, TX
    Reviewed on March 12th, 2013

    Fantastic!!!!!! Would definitely use again.
    Description of Work: Did fantastic job. Cleaned carpet in all my bedrooms upstairs as well as the stairs. Spot cleaned areas that needed it. The gentleman that did the cleaning was prompt and very professional. The carpets look great and he also let me know of other things Dalworth could do. Very pleased.

  • Charles B.
    Celina, TX
    Reviewed on March 10th, 2013

    After the initial cleaning we observed crud along the baseboards in a couple of rooms and a noticeable lack of deodorizing so we called to have them come back. Dalworth has a 30 day satisfaction guarantee - and they really mean it. The scheduler didn't question or argue with us, she simply made an appointment for the next convenient time (the following day). The team arrived on time and explained what they were going to do (again) and went about getting it done. They are professionals so its understandable that they were a little defensive at first about having to re-do a job. But they didn't cop an attitude, they were professional and courteous.
    Description of Work: We purchased the premium service to clean a newly acquired rental property with badly soiled carpets. This included precleaning vacuuming, baseboards cleaned, carpet groomed and dried, and deodorizer applied.

  • Georgette H.
    Forest Hill , TX
    Reviewed on March 10th, 2013

    I find Dalworth to be very dependable and can count on them to do a great job with cleaning my carpet. This was the first time I also had them clean my tile and grout and it was amazing!! I hadn't ever realized how dirty the grout was until it was cleaned. I highly recommend their service.
    Description of Work: I find Dalworth to be very dependable and can count on them to do a great job with cleaning my carpet. This was the first time I also had them clean my tile and grout and it was amazing!! I hadn't ever realized how dirty the grout was until it was cleaned. I highly recommend their service.

  • Del W.
    Celina , TX
    Reviewed on March 7th, 2013

    The workers were very professional and made sure I was informed of each step they took.
    Description of Work: Company did air duct cleaning using a back pack vacumn and whip

  • Lucy M.
    Glen Heights , TX
    Reviewed on February 20th, 2013

    The tech did a great job taking his time on each piece. He had to dry clean every item which took longer but was very careful.
    Description of Work: We had them clean some rugs and upholstered furniture.

  • Gregory C.
    Lavon , TX
    Reviewed on February 20th, 2013

    They were on time and I think they provided a good service. They cleaned the carpets to a level of satisfaction for myself and my wife.
    Description of Work: Dalworth Clean came out and cleaned our carpet.

  • JAY K.
    Lake Worth, TX
    Reviewed on February 18th, 2013

    I delivered 2 area rugs to Dalworth. They gave me a completion date and cleaning price. The job was completed on time at the estimated price and delivered timely. Good job Dalworth.
    Description of Work: Dalworth cleaned two area rugs and did as good a job as could be done. I would definitely use them again.

  • Suzi Cole H.
    Lancaster , TX
    Reviewed on February 15th, 2013

    Dalworth schedules within the week and arrives on time. My three-year old grandson was staying with me and I needed the rug to stay as clean as possible. The crew arrived on time, went over the stains on the rug and charged me the same as they have in the past. One week later the rug was delivered as I expected.
    Description of Work: This is the third time I've used Dalworth to clean my oriental rug.

  • Dan A.
    Garland , TX
    Reviewed on February 13th, 2013

    They did well. It looked good when they left. I was very comfortable with them working in my home.
    Description of Work: I used Dalworth Carpet Cleaning for carpet cleaning.

  • mike M.
    Granbury , TX
    Reviewed on February 13th, 2013

    I called and made appointment for carpet cleaning. They were able to give pricing by the number of rooms cleaned. We had 7 rooms and included pre-sweep, treat stains, move furniture, etc. Large fans were used to expedite drying and the carpets were only damp by the time he left and were completely dry by the next day. Agent showed up at the stated time and completed the work as requested. The quality of the work was very good and the carpets actually came out better then I had expected.
    Description of Work: They swept, pre-treated and cleaned the carpet throughout the entire house (7 rooms). We have 2 dogs and a cat so the hair was plentiful and they did a remarkable job! Carpet looks much better then expected and dried quickly.

  • Jeffrey B.
    Grand Prairie , TX
    Reviewed on February 13th, 2013

    It was one of the best companies I have ever done business with. They were genuinely caring people who did exactly what they said, worked in our crazy time schedules. They scheduled us asap, gave us estimate and took rugs with care and attention to my home and furniture. Brought back beautifully cleaned rugs. I would use again and recommend them always!
    Description of Work: We had 7 oriental rugs cleaned.

  • Connie L.
    Lewisville , TX
    Reviewed on February 12th, 2013

    They are very helpful and they move furniture. They are very courteous and on time. I've used them several times. They are very professional and I am very happy with them. Their price is probably above average but it is worth it.
    Description of Work: I used Dalworth Clean for carpet cleaning.

  • Michel G.
    Mesquite , TX
    Reviewed on January 22nd, 2013

    They did a great job but it took them 2 trips. Our cat soiled our carpet and we had to have it cleaned. So we specifically told them why we needed the carpet cleaned. They picked up the carpet on time and returned it on time. While it looked great the first time, one could still smell the cat urine on the carpet. They took it back for a second cleaning, no question asked, and they did a very good job the second time. So overall good customer service, and quality work. I do recomend them and I would have given them straight As if it had been a one-time job!
    Description of Work: Carpet cleaning

  • AMANDA D.
    Maypearl , TX
    Reviewed on January 17th, 2013

    Very impressed. Dalworth was prompt, courteous and very professional. My carpets looked great! George was wonderful and I would definitely ask for him again the next time I need Dalworth's services. Highly recommend and will definitely use them again.
    Description of Work: Carpets cleaned (economy service), mattress cleaning, pet odor treatment

  • william W.
    McKinney , TX
    Reviewed on January 15th, 2013

    She vacuumed and then cleaned the carpet - very efficient
    Description of Work: Service technician arrived promptly -did a great job

  • Ted G.
    Little Elm , TX
    Reviewed on January 14th, 2013

    They were thorough, prompt, and did a good job.
    Description of Work: They cleaned 5 rooms of carpet.

  • Cathy P.
    Melissa , TX
    Reviewed on January 14th, 2013

    Did everything on time to my satisfaction.
    Description of Work: Did cleaning and a restretching at my request. Brought the right equipment.

  • Ann W.
    Mansfield , TX
    Reviewed on January 9th, 2013

    Dalworth has always provided excellent service.
    Description of Work: Basic carpet cleaning service for entire house.

  • Patricia N.
    Wilmer , TX
    Reviewed on December 18th, 2012

    They were prompt and did a good job. I was satisfied with the work
    Description of Work: Cleaned 4 room of carpet plus stairs & hallway.

  • Donna J.
    White Settlement , TX
    Reviewed on December 16th, 2012

    They always do a very good job. They are prompt, professional and have excellent customer service skills.
    Description of Work: The Taylors cleaned my carpets (7 rooms) and my tile in the kitchen and entry ways.

  • Troy D.
    Wylie , TX
    Reviewed on December 12th, 2012

    Overall, work was excellent. Very satisfied and would recommend them again
    Description of Work: Used them to polish scratches and stains out of marble vanity top

  • Justin J.
    Watauga , TX
    Reviewed on December 12th, 2012

    The crew arrived on time and worked professionally and quickly. They moved furniture to complete the cleaning. The quality was great and I will use them again in the future.
    Description of Work: I had ~1200 square feet of carpet cleaned: a master suite, living room, large gameroom and a stairwell with a mid level landing.

Review Central
4.86 out of 5 ( 15975 Reviews )
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