We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
They actually arrived early. Originally we were going to clean a mattress and a pillow top on a waterbed but after examining the pillow top they advised just washing it in a washing machine rather than have them clean it. The mattress looked like new once the cleaning was completed.
Description of Work: Clean pet stains from a mattress.
Booked on-line and requested the person with Dalworth that had cleaned our carpets for the last 8 years. He was no longer with the company. :( We did allow them to schedule us with someone else. I had to call and reschedule because construction was not complete on our house. They were very friendly and accomodating and rescheduled according to our schedule, which was very nice. The gentleman showed up a little early, extremely nice and very presentable. He cleaned the upstairs first - 3 bedrooms, a hall, and two large playrooms. He cleaned the back stairs, front stairs, and then the downstairs - 2 bedrooms and 2 living rooms. The carpet was new in 2011 and has been very well maintained. The purpose of the cleaning was the kids tracked mud up the back stairs and into the playroom AND the house was just under construction for 4 months, so we wanted everything clean and back to new condition. The mud stains were not even removed with the cleaning. When the carpet was wet and combed, you could not see the stains. When it dried, they were back. It should be super simple to remove common mud from a carpet, yet it was still there. Further, there was a small amount of vomit that I had cleaned but you could still see an outline. Still there. I guess I will have to find another carpet cleaner after 8 years.
Description of Work: Cleaned carpets and furniture moved in the entire house.
Pick up and delivery was punctual. Estimate for services provided was accurate, no surprises. The result was excellent and my wool rug looked like new. I would use this company again.
Description of Work: Picked up and cleaned our wool rug.
Really, I did not think the carpets would come out looking clean. They look great and the guy went the extra mile and did the closet which I didn't expect. I thought they might be a bit higher in price than some, but I got the results I wanted, on time. I'll use them again, and recommend them to friends.
Description of Work: 2 rooms very dirty carpets, 3rd floor, they used a portable machine.
Very professional service. Extra effort to get up spots on carpet. Spent time in explaining proper care of wood flooring. Made recommendations for other floor care.
Description of Work: Cleaned carpets (whole house), cleaned wood floors and cleaned and sealed tile in kitchen
Cleaned the carpet and couch. Service include special cleaning for those fun ol' pet stains. Great service.
Description of Work: Carpet Cleaning
Dalworth persons showed up in the time allotment they gave me for being here. They introduced themselves and went over what I wanted done. Then they proceeded to do just what I wanted done. Since my carpet had not been professionally cleaned in over 6 years, it was pretty dirty. The gentleman cleaning the carpet went over it twice as well as moving the couches and cleaning under them. The Dalworth persons were knowledgeable and professional. And the carpet looks great. I will definitely be using them again.
Description of Work: They cleaned my front room carpet
Move Out from a rental property and wanted it to look good for the landlord. Our tech did an Awesome Job...did a 3 bdrm 2 bath house in no time flat...carpets looked like they were new again !! THANK YOU
We scheduled our appointment online and they showed-up exactly on time. I was surprised that there was no e-mail or phone call confirmation. I showed them the areas to be cleaned, pointed out some spots that needed extra attention, and they got to work. They were friendly and did a great job. I think the price is a little high, but I know what I'm getting when I use Dalworth.
Everything went well with them. They were good.
It went very well. They worked very hard to ensure I was pleased and they did what I had asked for.
Great job, super nice and professional employee.
UPDATED RATING/Review I called Dalworth fine floors to install tile in my bathroom because I had a very good experience when I had my carpets cleaned. When the salesmen came out I was very pleased with the price quoted. There were several hiccups after the install was complete that I had concerns about. I was promptly contacted the next day by the general manager who is addressing all of my concerns and making things right. I have changed my rating to an overall "A" becuase things can and sometimes do go wrong but the true measure of a company is what they will do to make it right. And Dalworth is going out of their way to make it right. I will recommend Dalworth to my friends and neighbors.
Description of Work: Install tile in upstairs bathroom.
I thought Dalworth Clean did a good job. They showed up on time and they were polite. My overall experience was good and I would use them again. Their price seemed fair.
Just moved into new home they were outstanding, in a day that nothing was going right. They did not turn on the Electrical Power on time the guy from Dalworth was the bright spot, he was on time and did an outstanding job!
The professionalism was an A+!! Oscar and Marcella arrived sharply dressed, smiling, very professional. They went above and beyond to make it a pleasant experience. We purchased a new home and had the carpet cleaned. It smelled great! (I would highly recommend the scent that they offer when they are done--very fresh). They can check to see if an animal has had an accident with their equipment (dogs and cats were previously at the house). I would feel comfortable having them clean even if I was gone--trustworthy, thorough people who take pride in their work. The carpet looks great!
Moved all the furniture, did it with great care. Put everything back in its place. Explained what they did, and what we needed to do after they left
Description of Work: Did a nice job, professional and on time
Every time it is a different person that comes out to do the work. They were friendly, professional and they did the work in a timely manner.
Description of Work: I have used Dalworth Clean to clean the carpets.
Great experience! They showed up on time as promised and honored the phone estimate for the job, including the Angie's List discount. Professional and efficient; straightforward estimate; performed the job as promised and met expectations. Will use them again without hesitation in the future and will recommend their services to friends.
Description of Work: Cleaned carpets in 3 Bedroom, 2000 sq ft house
Excellent workmanship and service
Description of Work: Carpet Stretching
Dalworth Clean cleaned up the water damage in our house.
Description of Work: Dalworth Clean cleaned up the water damage in our house.
This is our first experience with Dalworth. Our Technicians were fabulous! Michael S. & Dalton P. should be commended for their courteous attitude and professionalism (we will ask for them again). We were very satisfied with Dalworth and will continue to use their services in the future. Best Carpet Cleaners around. We have never had such clean, deodorized carpets from any other service.
Description of Work: I had the customer Service agent first quote me a price for my cleaning needs. Then I told them I was an Angie's List Customer (they brought the price down). Next, I scheduled the appointment for a week and a half out and they reduced price even more. They cleaned the entire carpeted areas of our home and 1 very large area rug. I moved a lot of smaller pieces of furniture off the carpeted areas before they arrived to maximize the space to be cleaned. This made it easier for them and I could tell they appreciated it. They were able to remove all stains with the exception of 1 small red spot and 1 small dark spot in a closet (that was in the carpet when we purchased our home 8 years ago).
Both were extremely professional. The airduct tech too videos of each duct and showed exactly which ducts benefited from the cleaning more than others. The estimates were spot on, the work was performed diligently and at the end of the weekend I had nice clean carpets and a fresher home.
Description of Work: Dalworth sent out one tech to clean my airducts and dryer vent and another to clean my carpet.
the guys were professional, clean, courteous. answered any questions i had.
Description of Work: duct cleaning
They did a clean and good work. They went over and did things to try and satisfy me and that was good.
Description of Work: I used Dalworth Clean for carpet cleaning three months ago.