We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: Tech's attitude was fair and not good because when he first came in he said that he was not going to move the furniture until I said I paid for the furniture move at the Standard level of service.
Comment: The technician was very professional and did a great job. Highly recommend and we will be returning customers.
Comment: Best tech you have ever had!
Comment: Slightly high as far as rate of service, but needed it done and Jose did a excellent job. Thank you Jose for a wonderful job that he performed. He is an excellent representative for Dalworth Clean! He arrived a few minutes early and I really appreciated that kind of service.
Comment: Anthony is fantastic and the best from your company in my opinion.
Comment: Our technicians were 30-45 minutes late because they went to a wrong address ... because phone maps misdirected them. This wasn’t a huge problem for us, because I had a loose schedule that day. They did a great job cleaning our carpets. One tip for the future might be to wipe up the water that accumulated on the tile next to the carpet after cleaning was complete. Otherwise, great job!
Comment: She has used Dalworth for year and thought Jamies was the nicest of anyone who has done her carpet. She would recommend him for everyone!
Comment: Jamie had to come out to get some spots out and he did amazing! Client says carpet is over 20 yrs old and Jamie left her carpets very clean. Wants Jamie for the next cleaning she has with us!
Comment: Harold kept everything and everyone on task, knowing exactly what was to be done when, how, and by whom. He worked hard right along with them. I appreciated the brawn to exert energy needed. He especially was there guiding the two clean-cut teens, fairly a new experience due to their youth. I appreciated no smoking or cell phone times out, which would have given me reason never to use the service again.
All were polite and professional. I noted the attention to detail. I had dropped a small knob behind one of the bedroom cabinets, not wanting to move the piece and retrieve. When I was placing items back, there was the knob where I would not miss it that they had retrieved.
They also carefully took down pottery and more from upper shelves I am donating to charity. This enabled the team to do even a closer job at cleaning. I was very impressed that James came posthaste for the estimate AND followed through via phone PLUS actual visit toward end of the cleaning!
The office personnel were friendly, efficient, professional and followed through--starting with Courtney, whom I communicated with several times. She was never hurried but explained all clearly.
HA I spread the words to my friends, who say I cannot come to their homes since I had mine deep cleaned. Hopefully, they will get the option message.
I WILL call again. Thanks, Carolyn
Comment: Gave Jamie and Polly an Excellent ++ on service!
Comment: Very please with the service provided by Dwain and the whole team.
Comment: Technician did a great job
Comment: Anthony did a great job, Our carpet is over 20 years old and he made is look like new. He took time to make it look good.,
I would suggest to the company, that if you hire contractors, that you at least give them a sign to put on the truck.
Thank you.
Comment: The phone representative was fabulous, As far as the price, It was a lot for the carpet to be fixed, the cleaning cleaning part was really good, but I was shocked when how high the price was.
Comment: Very polite, quick repair on my carpet and cleaned up after repair. Shows respect and makes sure you're satisfied with the service.
Will hire again in the future.
Comment: Mike did a great job, I will be requesting him from now on.
Comment: HE WAS AN EXCELLENT TECH AND DID A GREAT JOB
Comment: Very impressed with the appearance and knowledge of all the technicians who have been to my home to date. My area rugs are much brighter and were cared for very well at your off-site facility. Had one issue with the tile steaming process. In the area which technician first cleaned (MBR) upon arrival there appeared to be a left over amount of solution which dried a left a smeared look. It cleaned up nicely when I sponge mopped the area myself & all is well. All in all very pleased with how my tile looks.
Comment: I am very pleased with Dalworth, the technician did a great job he was very friendly and got the job done. I will use Dalworth again and will be requesting the same technician.
Comment: Roger was as handsome as Kelly Ripa's husband, Mark Consuelos. Roger moved a heavy couch, so he could better clean in front of the couch.
Comment: Excellent!
Comment: Great Job!
Comment: Mr. Leitner always does a great job, everything always looks great after he cleans.
Comment: Ashley was beyond excellent. I ill be asking for Kris and Ashley next time to assist me.
Comment: I wasn't expecting the 232.00 cost. I was a bit surprised by that but he did a great job and I don't regret it at all.