Tell us how we did!

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Comment: Allen did a wonderful Job!

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Comment: He was very good and professional and explained everything to us.

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Comment: Everything was great!

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Comment: i was very pleased and we will use you all again!

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Comment: I appreciated his service and he had a great attitude.

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Comment: He was very professional and did an excellent job

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Comment: I was SHOCKED how clean the carpets came out! I would have settled for much worse, but I got a great deal on the carpet clean at the Premium level of service. I had my sitter sit-in for the carpet clean and everything was good feedback. The only reccommendation that I would have is more advertising on area rugs! I was surprised that Dalworth did them and did a great job cleaning them! Play it up!

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Comment: Team did a great job and were very pleasant & prompt in answering questions

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Comment: Thanks! Professional and quick.

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Comment: Raphael did and excellent job. Was polite, personable and professional! Richard the Customer Services representative listened to my needs and concerns and exceeded my expectations. Thank you, Karen L.

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Comment: Chris Hoover did a great job cleaning our carpets!! My husband was home yesterday when Chris was working and he had a chance to talk with Chris. He was very impressed with the quality of work that Chris did cleaning our carpets and he actually had a chance to talk with Chris when he was finished cleaning. Chris gave us some suggestions on how to remove spots for certain stains and spills. He is a hard worker and very professional and we would recommend Dalworth and Chris to our friends. :)


Sincerely, Karen and Jim Farley (Plano, Texas)

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Comment: Really liked Dillon. He did an excellent job. For soiled places I've had to call about before, he took care of them the first time.

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Comment: The service man was excellent, very professional and thorough. He did not cut corners and cleaned up after himself.

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Comment: Want Cullen for all future jobs! I thought he was A #1 in my book!

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Comment: Dry in time was longer due to trout sealer

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Comment: I have been a customer-facing employee of a Fortune 500 company for the last 20 years and completed the 3-year "Customer Services Leadership" course through the W.P. Carey School of Business at Arizona State University., so I am very particular when it comes to customer service, and how it should be performed.

I placed my Request For Quote through the Angie's List portal. Dalworth was very responsive and the sales agent called me right away to explain their plans and pricing. The sales agent spoke clearly, professionally, and responded to all my questions with accurate information.

My technicians that day were Phillipe and Josh. These young men were the most courteous and professional workers I have seen in a long, long time. You should be proud to have such young men working for you, as they exemplify the excellent reputation Dalworth has in the marketplace. I went with Dalworth not because it was necessarily less expensive, but because I could trust and depend on the employees to do a good job without issues.

On the downside, my crew got dispatched without the proper equipment being in their truck, which was the video-camera to inspect my ductwork. The "Premium Plan" I'd signed up for included that service, as explained by the Sales Agent over the phone. It was even in the written quote I received by e-mail. That service made my decision to go with Dalworth, versus the competition, which was $200 cheaper. We wasted an hour of the Technicians's time trying to get that resolved. Finally, someone was dispatched to bring the camera to the job-site. This was a frustration that should not have happened. I was 95% ready to "pull the plug" and call the competitor over this matter. And yet, through it all, Phillipe was polite, understanding, and apologetic for the mix-up. THAT is a valuable characteristic in a service worker.

In closing, the work performed exceeded my expectations. My wife and I can tell the difference in the quality of the air we breathe in our house now, and I plan on calling Dalworth again in a few years to have my ducts cleaned once again. As we say in the business, "Service Sells." I will be recommending Phillipe and Josh to my son, who is also interested in having his house ducts cleaned. Word of mouth business is the best business of all. Thank you, Phillipe and Josh.

Best regards ,
Preston Dane

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Comment: Your technician was actually the best one that I have ever had the privilege to work with. And did the best job that I have seen so far so we will be using Dalworth for our carpet cleaning from now own. He is really great at what he does.

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Comment: Was first time I use the Dalworth it was was great and so was the phone Rep

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Comment: The technician was very helpful in answering questions. I knew that my carpets were going to be difficult to do and he did a wonderful job with them.

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Comment: Tech's attitude was fair and not good because when he first came in he said that he was not going to move the furniture until I said I paid for the furniture move at the Standard level of service.

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Comment: The technician was very professional and did a great job. Highly recommend and we will be returning customers.

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Comment: Best tech you have ever had!

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Comment: Slightly high as far as rate of service, but needed it done and Jose did a excellent job. Thank you Jose for a wonderful job that he performed. He is an excellent representative for Dalworth Clean! He arrived a few minutes early and I really appreciated that kind of service.

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Comment: Anthony is fantastic and the best from your company in my opinion.