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Comment: Service Tech was great ! He was very personable. He did a great job on the carpet.

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Comment: Jay was fantastic. Knowledgeable, courteous and efficient. Please send him again when I schedule!

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Comment: Raphael was very professional and efficient. We are happy with the service.

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Comment: The carpets took a long time to dry. The fans that that technician used didn't do much good as they didn't leave them on the carpets to dry very long. The dryers were worthless in my opinion. Very disappointed in the drying time. I have never had it take this long to dry.

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Comment: Thanks! We have been a customer for many years. You always do an excellent job! I wish the carpets would/could dry faster.

We decided that the pet odors were not noticeable and so we did not need to treat them. As for the carpet stains, we must be doing better at taking care of them when they happen, because only a few spots were terrible. One, in particular, was very difficult to clean. No extra treatments were applied as I remember.

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Comment: I have 2 sets of chairs cleaned and protected so this was not carpet. The techs did their best to get the ink out of the fabric but I knew it would be problematic at best. At least the chairs have a protective layer on them now

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Comment: I'm glad I used Dalworth, I will definitely be using them again.

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Comment: Our service technician was fantastic. I work from home and he was very courteous to my job requirements. Also, we have a dog and he was not comfortable with this stranger in our home. The technician took the time to comfort my dog and make a new "friend". Great experience. Dalworth is now our first choice.

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Comment: I did not get a call letting me know technician was coming as promised. The technician was excellent, very polite, very helpful. I paid a whole lot more than was quoted over the phone, but I did have a tough problem from a puppy! I chose the guarantee, but it was quite expensive. Kris that came out was the best!! Thank you.

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Comment: Thank you my carpet looks great and smells wonderful

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Comment: Very professional and knowledgeable.

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Comment: Gabriel was wonderful! I would ask for him again.

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Comment: Tech was amazing! Really went above and beyond!

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Comment: Your service technician, Hulen, went above and beyond to assure great looking floors for us. He was very sociable and was very easy to work with.

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Comment: Did an amazing job over and beyond! I will not use anyone else! The representative was amazing and super helpful!

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Comment: Aron, the technician was very professional, knowledgeable and great guy

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Comment: Bobby did a fantastic job! My old carpet looks and smells so much better. Additionally, my baseboards look good too. Thanks again to Bobby for all of his hard work!

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Comment: Buddy did great job and explained everything he did.

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Comment: Description of each level of service takes too long by phone. Perhaps give prices first and then describe if customer wants to know more.

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Comment: Raphael was terrific. Very professional and nice.

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Comment: We had draperies done, not carpets as noted in the survey question.

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Comment: We use your service at least twice a year for 4 or 5 years now, the carpet doesn't matt down and looks great each time you clean it.

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Comment: We were very happy and would have it done moire often were it not so expensive.

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Comment: I have used y’all for over 20 years in 4 different homes and different parts of the metroplex. I have been happy with your company all these years always a Great Job!!