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Reviewed on April 29th, 2014
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Comment: Frank and Aaron were very competent and professional. They made a good team and represented Dalworth very well.
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Reviewed on April 28th, 2014
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Comment: The techinician was very nice he did a great job. All around great service from the inital call to the actual job.
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Reviewed on April 28th, 2014
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Comment: The technicians did a great job - however, the main reason we called Dalworth was that our dog had thrown up on a chair so we wanted it cleaned and and had a bad odor as well. They did an enzyme treatment that we paid extra for and after waiting a day or so we discovered the odor is still there. Not sure if they need to come again and retreat the area or if that would help.
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Reviewed on April 28th, 2014
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Comment: TJ is great, and he always does a great job. The only thing I wish you had was something you had a a few years ago. I always seem to get a dog stain as soon as TJ leaves, its like my dog knows the carpet is clean! There used to be a special price to spot clean a spot within 30 days of the cleaning. Mary Beeks
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PRESTON, B.
N.RICHLAND HILLS, TX
Reviewed on April 28th, 2014
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Comment: unfortunately they were not able to get oout some stains in the master bedroom rug. everywhere else looked good.
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CARTER, V.
CARROLLTON, TX
Reviewed on April 28th, 2014
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Comment: Technicians were very professional. They did a great job and were very helpful and informative.
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Reviewed on April 27th, 2014
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Comment: Sam Geanes gets the highest rate, of all the technician that have been in our home over the years (I am over 76 and husband is over 90) He is skilled in communicate constructively, competently, clearly and honestly. Also friendly.
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Reviewed on April 27th, 2014
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Comment: Excellent service as usual-I used you to clean my carpets years ago the the quality was excellent then.
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Reviewed on April 27th, 2014
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Comment: He did a fantastic job on my 2 recliners. They look amazing.
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Reviewed on April 27th, 2014
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Comment: Technician said that his GPS sent him the wrong way so they were got turned around. They were only 15 minutes late, but I was on a major time deadline, so every minute counted. They were wonderful when they got here and worked hard to make up the time which they did.
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Reviewed on April 27th, 2014
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Comment: Don Garrett did an excellent job and we will want him back the next time we have our carpets cleaned.
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WITHERSPOON, T.
FORT WORTH, TX
Reviewed on April 27th, 2014
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Comment: I WAS CONFUSE OF THE PRICE. IT DID NOT GIVE ME THE INFORMATION ON THE PRICE LIKE IT SHOULD.
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Reviewed on April 27th, 2014
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Comment: Did a great Job , was competent in explaining what he was doing and making sure he showed us what he cleaned out of the vents and ducts , cleaned up everything that dropped out and vacuumed up after he was finished and left everything cleaned up . Thanks for the great service, Brandon
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Reviewed on April 27th, 2014
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Comment: I was given a window for tech (Chris) to arrive between 9am - 11am. At 10:45 I got a call from Dalworth telling me that the tech was on his way. I was not happy about the lateness as I had to be at a vacant house waiting 2 1/2 hrs. But the office compensated me they upgraded my economy packet to include free drying fans and deodorizer. The technician was very apologetic. This wasn't even suppose to be his job. he felt bad that we had to wait so long and didn't get notified until about 10:45. I'd say overall I was pleased with Dalworth's employees and for making right a bad start. If I use Dalworth again, I will definitely ask for the tech we had, he was awesome!
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MCCLINTOCK, N.
ARLINGTON, TX
Reviewed on April 26th, 2014
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Comment: Juan is the best!
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Reviewed on April 26th, 2014
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Comment: You will not be doing the service until May the 7th & 8th so I can't tell you how they did until they do it. Thanks
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Reviewed on April 26th, 2014
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Comment: As always, Steve did an excellent job. We have 2 dogs which make keeping our carpets clean quite challenging. Steve & crew are always professional, always ensure our concerns are addressed. Always leave us completely satisfied with the cleaning. When we place our call we request we always get Steve. Thank you
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GREER, R.
COLLEYVILLE, TX
Reviewed on April 26th, 2014
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Comment: Couldn't ask for better service
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COSTELLO, L.
BENBROOK, TX
Reviewed on April 26th, 2014
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Comment: Carpets were deoderized
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Reviewed on April 26th, 2014
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Comment: Service Tech was excellent! My first service with Dalworth was made so much more pleasant with Alfredp patiently explaining the process.
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Reviewed on April 26th, 2014
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Comment: I do question if he cleaned under all of the furniture that he put up on blocks. When I went take the blocks out, there was still food and debris under the furniture as if it hadn't even been vacuumed. But Randy but very professional.
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GRIFFITH, B.
MANSFIELD, TX
Reviewed on April 25th, 2014
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Comment: Without doubt your serviceman did the best work on our carpets that was ever done. Please commend Mr. Don Garrett for a job well done. Buford Griffith Satisfied customer
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Reviewed on April 25th, 2014
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Comment: The techs were great and did a fast and excellent job! , The techs were great and did a fast and excellent job! , The techs were great and did a fast and excellent job! , The techs were great and did a fast and excellent job! , The techs were great and did a fast and excellent job!
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Reviewed on April 25th, 2014
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Comment: Marcus did a great job without disturbing us while he was working. He was personable and competent. Thanks.
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Reviewed on April 25th, 2014
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Comment: Harold Grimes was great. The first representative I would l have to rate as poor because she had me to believe I was booked. The second representative I would have to say was excellent because she got me the appointment right away.