We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Comment: My closets were not cleaned although they were emptied. Should I have requested that the closets be cleaned?
Comment: Technician was knowledgable and professional. I have wool carpets and he understood how they needed to be cleaned.
Comment: Adam was very professional and courteous. He answered our questions about services Dalworth can provide and how often carpets should be cleaned. We intend to have other rooms in our home cleaned in the near future and would like Adam to be the service technician. Tara was the representative with whom I spoke on two occasions. She was very courteous and helpful.
Comment: I did not time the drying time so I picked "not applicable": just left it to dry overnight. The next tenant was pleased with the results.
Comment: due to equipment malfunction, we were rescheduled for the following day. However, we were called early in the afternoon, the equipment had been repaired, and they asked if they could go ahead and come that afternoon. We were glad to oblige! The carpet did take a bit longer to dry than we expected, but it looks great.
Comment: Jared has cleaned our carpets several times over the years and always makes our tired, worn carpets look better. The only reason I would not schedule again is if I get my long-needed NEW carpets installed..
Comment: Could there be a discount for returning (loyal) customers each time? (Something that is not advertised on the website or by emails...returning customers would have a special log-in or code to enter each time to receive the discount...) Just a thought...
Comment: The young man was exceptionally nice. He took every care to do a good job. The price was too high. The onle reason I paid that much is because I have used you before. I would have had my grout cleaned except that pticeis absolutely ridiculous. By the way I only got one, avery short hall and under 16 stairs cleaned. My carpet had VERY light soil. No stains
Comment: i thought jose was great and very professional and he answered all my questions honestly.
Comment: agent was very personable answered all the queston and everything. tech was great also floors look brand new. i have already referred friends.
Comment: I am hoping the allergin treatment helps.
Comment: The tech, James was professional & did everything I asked. He did a good job. I will use Dalworth again.
Comment: Brandon and Chris were my technicians. They were great! Punctual, informative, clean and competent. Duct cleaning is a long process and despite the temperature in my attic, both techs worked quickly and efficiently. They were extremely nice and answered all my questions. Thank you!
Comment: Great father and son team cleaning our tile. Couldn't ask for better service or results.
Comment: James was very careful, kind, professional and even gave me a few great tips on maintaining our new home. As first-time home buyers, we were quite pleased with the courteous, patient service technician who worked to get rid of the previous resident's pet odors with the only the basic service package we purchased!
Comment: When the carpet dried, there were some spots. They were not visible when the technician was here.
Comment: Gary and Kathy Taylor have always done a good job for us.
Comment: I will ask for Juan Valdez again next time we have carpets cleaned.
Comment: Thank you for working with my husband and I as to a good time for you to arrive. The service men were excellent in all areas although they did forget to move two pieces of furniture and clean under them: 1) the long dresser with mirror in the Master Bedroom, and 2) the bookshelf Cabinent in the Living Room. No worries though, as my husband cleaned under those small areas with his new "home" cleaning steam cleaner he ordered online from Hoover. I really appreciate all the service your men did as it also motivated us to do some deep cleaning in our house. Blessings and peace from the LORD. David and Linda Huffman, Thank you for working with my husband and I as to a good time for you to arrive. The service men were excellent in all areas although they did forget to move two pieces of furniture and clean under them: 1) the long dresser with mirror in the Master Bedroom, and 2) the bookshelf Cabinent in the Living Room. No worries though, as my husband cleaned under those small areas with his new "home" cleaning steam cleaner he ordered online from Hoover. I really appreciate all the service your men did as it also motivated us to do some deep cleaning in our house. Blessings and peace from the LORD. David and Linda Huffman
Comment: Joe was excellent .... We had a stain that appeared after carpet was dry and I called .the girl I talked to was excellent and the sent joe back out on Wednesday ......I will definitely use dal worth again
Comment: Carpets were very dirty, they look like new now!
Comment: Was not happy with the long drying time. We lowered our AC temperature and had all fans on high and it still took over 8 hours.
Comment: Plastic was not placed under the legs of the love seat and 3 tables. We put ziplock bags under these pieces of furniture as we did not want the furniture stain to leach into the carpet. My 73 year-old has had a heart attack and 2 by-passes surgeries, the last one in January 2014. He had to lift these heavy pieces of furniture for me to slide in the plastic. Needless to say, this is something he does not need to be doing. A new stain appeared when the carpet dried. It was near a very bad stain the technician got up, so we think the carpet was just very wet in that area. Called to have it re-cleaned and as usual was very pleased with the customer services. Other than these two issues, we are very pleased with the service and have used Dalworth for nearly 30 years.
Comment: The carpets are dramatically improved compared to my last cleaning with Dalworth, This technician was very capable and friendly.
Comment: I didn't have carpets cleaned; I had tile cleaned and the job was done extremely well! Looks like a new tile floor!