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Comment: This was the 1st time I have ever had carpets clean. The men were very nice and explained everything to me and told me what to expect. They were very professional and I appreciated that. I am satisfied with my cleaning.

• Please rate technician's appearance
• Please rate technician's appearance
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Comment: Representative played it safe, and underpromised (making sure that I knew that even though he felt sure he could get all of the dirt out, he didn't know if the fabric might look a little lighter or faded after it dried) and over-delivered. Chairs are dirt-free and I can't tell any difference in shade of the upholstery. I'm satisfied, but I'm not sure that over $100 for 2 chairs was a good value for me or for Dalworth!

• Please rate technician's appearance
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Comment: For years, we have considered DalWorth Clean to be a very reliable company with a good reputation in the business community, which is why we chose to give you guys our business. The technician, Chris, seemed to be very knowledgeable and helpful with information regarding the cleaning and care of our carpets. While we realize we need to have them cleaned professionally on a regular basis -- as well as the occasional spot treatments -- we have had a forced retirement for one of us as well as job loss for the other making it difficult to have the funds for such care. As senior citizens now living on a fixed income, we will likely only be able to do one - maybe two rooms at a time. At some point in the future, we also need the air ducts cleaned. Even though it cost us a hundred dollars more than we planned due to the heavy stain and soil, Chris was able to remove the bad ugly stains in our living room making them look almost new again! Thanks again, Chris. We will certainly call you for our next carpet cleaning project. Miriam & Wally Key

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Comment: Brandon was very professional, kind and is a very hard worker. He was also very knowledgable in his services and passed on what he knew.

• Please rate technician's appearance
• Please rate technician's appearance
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Comment: Our cleaning team was excellent, and addressed all of our concerns. Extremely prompt and professional. I am so happy I chose Dalworth ! Because "the next best thing to new, is Dalworth clean! Thanks for the great service!!

• Please rate technician's appearance
• Please rate technician's appearance
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Comment: The customer service representative was in the middle because she did not get the times right.

• Please rate technician's appearance
• Please rate technician's appearance
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Comment: We still have one stain that I hoped would be resolved, but maybe it was too difficult.

• Please rate technician's appearance
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Comment: Monty did an excellent job on our carpet. We have had trouble in the past with dark residue being left after it was cleaned but he made our carpets look great and our tile floor in the kitchen looks brand new! Our carpet is very hard to clean and most of your technicians will not stay the course to make it look good. He went above and beyond! We try to clean our carpets at least once a year or more and I will ALWAYS request Monty!

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Comment: David and Raul III were the best ever from Dalworth...mark my acct to have them next time

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Comment: Austin was very efficient and communicated well to keep me informed of how the stains were treated. He asked questions about some of the stains. He was good on the job and personable. Seemed to be an asset to the company.

• Please rate technician's appearance
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Comment: The technician move very fast through my carpet, I would have like him to slow down and take his time.

• Please rate technician's appearance
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Comment: No carpets only tile and grout sealing. Everything looks great but I do believe he should have wiped up the gunk along the edge of the floor at the baseboards. I didn't expect the baseboards themselves to be cleaned, I didn't pay for that service, but the floor below where the machine pushed the stuff it picked up from the floor. I was having a party the next day and discovered the mess the morning after the cleaning. Extra work for me at the last minute. Also wondered if the grout would come cleaner with a second cleaning or if that's the best it will be. This is a new used home for us. Your comment below aobut calling for a response makes me think someone is not really reading this. If a response is required it should be picked up in the comments by your represenative!

• Please rate technician's appearance
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Comment: Competitively priced, easy to schedule, online estimate and technician actual almost identical! Very pleased, made the last piece to moving stress free. Will use again.

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Comment: I will need to call within the 10 days to have the technician return to address the stain in the living room and see if another application will work. The stain in the living room was a pet stain.

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Comment: I have used Dalworth for years and never had anyone question the size of my rooms so I was surprised that my bill was increased due to this technician's appraisal of my room size.

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Comment: My associate remembers the guys enjoying what they were doing. I guess they went about their job professionally and that is always appreciated. Thank you again Larry and Otis.

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Comment: You all are the BEST!! That's why we've used you for years!

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Comment: The service technician was awsome. He worked hard, it was hot he did a great job and was a very pleasant and nice young man. Would recommend him for any job.

• Please rate technician's appearance
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Comment: Chris cleaned my brick floors and did a fabulous job! They look brand new.

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Comment: Alberto was our technician. He was very professional, very knowledgeable and very personable. We were concerned with past owner pets and he took extra time to check and did not try to sell us something that it turned it out we did not need. We were very impressed with his service and we will recommend Dalworth to all of our family and friends.

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Comment: Very nice man took my request. Wish I could remember his name, but I hope you will be able to check my order & let him know that we were very appreciative that he did not strong arm us into a more expensive package, although he did let me know about all my options in a very informative way. Also the rep that called to confirm our appt & then to let us know that they were on schedule the day of appt was very nice. Carpets looked great!

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Comment: Disappointed the spots in the carpet did not come up but otherwise everything was great.

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Comment: The only thing I didn't like was the fact that water leaked on my floors during the process. I guess it is not easy to keep that from happening but the technician cleaned it up as fast as he could. Also I thought the stains on the NEW carpet would've come out better than it did. Yes, stain cleaner and pet protectant was applied, I believe.

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Comment: I wish you had sent 2 people to move furniture. he did a great job but our furniture was heavy and he could have used help. My husband has back problems and I did not really want him to have to help.

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Comment: Corey was very personable and professional. He went out of his way to do a very detailed job, and I have nothing but good things to say about him. The work was excellent and my carpet looks great.