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• Reviewed By: BERTRAND, RAYMOND
• Location: Grapevine, TX 76051
• February 26th, 2019

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends
• Comment: The cleaning tech did a very good job with good results. The stairs took longer to dry than other carpet areas. I attribute that to the hand cleaning wand needed for stairs as opposed to the the larger carpet cleaning device. As a suggestion, please use more towels and/or a tarp to protect the wood front entry floor. Yes, no water was spilled this time or any water drips were wiped up immediately. But accidents do happen. The front entry wood floor I have does not like water. I'm sure you can understand that. I gave the tech additional scrap towels as a precaution. The cost for cleaning is expensive but the results were good. My carpets look better than the last time Dalworth was here. I would like to note the tech Beruk for very good customer service. He took efforts to ensure a good quality job. Thank you.
• Overall Rating