Tell us how we did!

• Reviewed By: MERRILL, LINDA
• Location: Mckinney, TX 75070
• April 25th, 2019

• Please rate technician's appearance
• Please rate technician's attitude
• Please rate technician's competence
• Would you refer Dalworth to your friends
• Comment: I had my hardwood floors refinished. Joey and Kermit were the technicians and they did their job well. We had challenges with part of the service in that the initial tech, Chris, had said that we wouldn't need a sealer. Kermit explained that the sealer would be a protector and would enhance the floors. There was a challenge with the pricing of that sealer and Kermit worked very hard to get it resolved. I appreciate that very much as I was going through a personal crisis with a death in the family. I would suggest that the sealer be made part of the overall process to eliminate this challenge in the future. My floors would have been unacceptable without it and I am glad that Kermit brought it to my attention. As far as workmanship, Joey and Kermit went above and beyond the expectations. I regret that we had a challenge, but it does not take away from the fact that the job was well done. If needed, I would do it again. I would appreciate your letting Kermit and Joey know. Thank you. Linda Merrill
• Overall Rating