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• Reviewed By: VELA, LINDA
• Location: Euless, TX 76039
• May 6th, 2019

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• Comment: 1/8: My problem has never been the quality of the service, the fact that techs are amazing at getting the spots out of the carpet and superior result that I get. My problem is pricing. 3 rooms for $99 is a reasonable price. However, CSR insisted on charging $20 more because our den is "oversized". It is not oversized AND 30 - 40% of the floor space is covered by large furniture pieces. I think I should have gotten the $99 price, because the dining room is also 25% covered by furniture and the bedroom is 30% covered by furniture. somewhere along the line I should have been able to take advantage of the $99 deal and not have to pay the upcharge. I think that was grossly unfair. My advice to my friends would be to be very carefully of these unwarranted upcharges.
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