Comment: My Tech was Pat. His service was great and efficient. I like his work and would request him again for the service. The only thing I did not like about the online booking is with the description of the service times. I chose a 12-2pm service time and was under the impression that was the time the tech would be at the house and completed with the service. It was actually the window which the tech would just show up not be completed with the service. This threw my day off a little, however now I know....