Comment: Since I am 70- Years-Old, the technician was worried about me getting up and down the stairs following the clean. He set up drying fans for me and the carpets dried so fast! The technician was super professional and was very kind to a sweet old lady. I would recommend Jose to anyone. He seems like a perfect fit for anyone for the way he handles his business. He knew what he was talking about and was still very nice and helped explain everything.